CROMOS PHARMA QUALITY POLICY

Cromos Pharma is a US-based, international contract research organization delivering fully integrated clinical research solutions. At Cromos Pharma, our commitment is unwavering — we are dedicated to partnering with clients to propel new medical treatments forward. Each day, we contribute to a healthier world by delivering fully integrated clinical research solutions across all trial phases, encompassing a wide range of therapeutic indications.

Our Mission:

We expedite the advancement of innovative medicines aimed at enhancing and preserving patients’ lives. This is achieved through the execution of ethical and top-tier clinical trials, prioritizing the safety of each patient and upholding the integrity of medical data.

Our Vision:

The Company’s strategic direction is focused on acquiring and sustaining a prominent position in the pharmaceutical market, aiming to establish a reputation as a dependable Contract Research Organization (CRO) renowned for delivering high-quality services.

Cromos Pharma is based on the following principles:

• Quality

We adhere to both international and local rules, regulations, as well as operational and ethical norms. Our objective is to cultivate and sustain a culture where quality serves as the cornerstone of our success. This entails providing services and information that consistently meet or surpass the stringent quality standards expected by our customers, physicians, patients, and regulatory authorities.

• Client-Oriented Approach

We are dedicated to achieving our goals by tailoring our approach to each client individually. Our commitment is to comprehend our clients’ needs thoroughly and to consistently surpass their expectations through the delivery of exceptional service. Remaining flexible, we proactively seek timely solutions to ensure utmost client satisfaction.

• Initiative And Innovation

We actively pursue avenues for ongoing enhancement, consistently challenging established norms to identify possibilities for personal growth. Our commitment extends to cultivating a dynamic work environment that fosters learning, curiosity, and innovation.

• Teamwork

We comprise a team of seasoned professionals, each excelling in our respective domains, committed to fostering professional interactions founded on the principles of mutual respect, camaraderie, and trust. Collaborating seamlessly, we recognize that the synergy of diverse talents is crucial for crafting effective strategies and implementing creative solutions. The success of our clients is contingent on the collective cooperation and unwavering mutual support of every team member.

• Effective Communication

We consistently articulate our thoughts with clarity and structure, expressing well-founded opinions and deriving logical conclusions. In the face of objections, we diplomatically defend our perspectives. Our goal is to achieve consensus in disputes, steering clear of conflicts. We foster connections and uphold relationships with team members to collaboratively address professional challenges. Operating within an environment that encourages the open expression of opinions, ideas, concerns, and criticisms, we do so ethically and respectfully. We freely exchange information in a precise, substantive, balanced, and unbiased manner.

Leadership Responsibility:

Recognizing their role in implementing the Quality Policy, the Company Leadership undertakes the following commitments:

• Disseminate the Quality Policy among all personnel and stakeholders, elucidate its principles, and consistently apply it in practice; communicate the essence of the Policy through their conduct and managerial practices.
• Foster an environment conducive to effective operation and continual enhancement of the Quality Management System.
• Exhibit leadership and dedication to matters of safety and quality.
• Execute activities in accordance with applicable legislative and regulatory requirements, as well as the Company’s quality management and assurance programs.
• Enhance Company management through a process-oriented approach to amplify effectiveness and efficiency; establish conditions and allocate resources necessary for the optimal functioning and continuous improvement of the Quality Management System.